Delivery / Payment

Delivery / Payment

DELIVERY 

1. Delivery areas

OVersee Marine Store delivery to all over the world .


If you do not find any express company  to your country delivery address means that we do not ship to this country yet.


2. Shipping costs and delivery times

Orders placed on the site are delivered within an estimated time of 3 business days after the order confirmation. Orders are processed by oversee marine within one to two business days and delivered the following day via TNT , DHL, or EMS ,China POST and etc. 

Orders are delivered Monday to Friday, usually before 5 pm. Delivery before 1 pm on Saturday is available at no extra charge. 

You will be notified via email when your order has been shipped and given an expected delivery date. Our carriers will confirm delivery with you by SMS or email: if you expect to be out on the day, you may re-schedule the delivery or change the delivery address. If you are out when the courier calls to your address, you will be sent a message giving you the option to re-schedule delivery.
 
 

PAYMENT

Oversee Marine accepts Paypal, Credit card ,or TT Transfer payment terms. 

Paypal account ID : wls3176@163.com

The payment is debited when the order is shipped.

Payment is in US Dollars

Transactions are secured . 


RETURN


1. Terms and conditions of return

To ensure your return is processed as efficiently as possible, Maison Michel invites you to comply with these terms and conditions of return:

• Items must be sent with the return form completed with the return authorisation number provided by Oversee Marine.
• Items must be returned in their original condition, in their original packaging

Oversee Marine reserves the right to refuse acceptance of any products that do not fulfil these terms and conditions of return and to return them to the client where applicable. 

2. Return procedure

To ensure your return is processed as efficiently as possible, please follow the procedure below:

1. Contact the Customer Service by email: sales02@toprealbusiness.com or phone by calling +86 13711055738 to request a return, mentioning your order reference, and the items you wish to return.

2. Your return authorisation number will be sent to you by email. Indicate this number on the return form that was enclosed with the original package shipped.

3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.

4. Your return package should be sent to the following address: NO.103-107 Shops,Xinchunlei Market,Pingxiang City,Jiangxi Province,China. You may send it via the postal service or a carrier of your choice. The return package must be shipped within 14 days from the date of authorisation of the return.

5. Upon receipt of your return package, our Quality department will check that the return is compliant with the criteria for acceptance. If so we will issue a refund of your products and initial shipping costs within 3-5 days of receipt of your return package at our warehouse. 

The costs of returning the items are committed to your charge. Returns can't be accepted in store.


REFUND

• Refunds are proceeded in accordance with the method of payment and currency used for the purchase.
• We will proceed with a refund for the item you returned as soon as possible after we receive it. Depending on the bank, your account will be credited within 7-10 working days.