After-Sale Policy

After-Sale Policy

After-sale policy


    Class of Returns

    Reasons for Returns

 Return goods after receiving goods within 7 days  

 Return goods after receiving goods within 8- 15 days

 Warrant y service will be offered or not   after receiving goods for more than 15 days

    Performance fault

    Quality problem

    Yes

    Yes

    Yes

    Damaged during transportation

  Damaged, cannot have normal operation because of transportation

    Yes

    No

    No

   Lack of accessory

  Accessories received are not in accordance to the list on the website

    Yes

   Yes

    No

   Goods was not in accordance to website 

 Goods received isn’t in accordance to the specification of website

    Yes

    Yes

    No

    Buy mistake/buy more

 If the goods(including  accessories and packing) are intact

   Yes

    No

    No