Delivery / Payment

Delivery / Payment

DELIVERY 

Once an order has been accepted all orders are dispatched within 2 working days and are shipped via EMS, UPS or DHL depending on the products ordered. Orders should be delivered to you within 2-5 working days. If you have not received your order by 15 working days from dispatch, then please contact us.

Certain large/heavy items will not be able to be shipped on the next day service. We will attempt to contact you if there is a problem.

At busy times or during periods of poor weather deliveries may be delayed. Please ensure that you order items with sufficient time to reach you.

Delivery charges are calculated during the checkout based on your country of delivery. If there is an issue with the amount of delivery charged, then we will contact you prior to dispatch of the order.


PAYMENT

Oversee Marine accepts Paypal, Credit card or PINGPONG payment terms. 

Paypal account ID : wls3176@163.com

The payment is debited when the order is shipped.

Payment is in US Dollars

Transactions are secured . 

Order tracking

If an order has been sent via a trackable service, we will email you the tracking code once the order has shipped.

Returns

If you wish to cancel or return your order, then please contact us as soon as possible. You may cancel your order up to seven working days from the delivery date. To cancel an order then please contact us. Returned items should be returned in good condition and will be inspected before a refund is issued.

Please note that some items are excluded from this returns period. These include:

Custom made items such as cables (unless the fault is ours)

Cartography that has been downloaded (by ourselves or the customer)

Faulty Items

If an item is faulty within 30 days of delivery, then please contact us. Outside of this period items with a manufacturer's warranty can be sent for repair with manufacture by contacting their service department. Please check the documentation with your item for details.

Refunds

All items will be inspected for damage before a refund can be issued.

If a refund is issued this will include the cost of the outbound postage. We will not refund the cost of returning an item to us.